Most staff will likely engage in some amount of remote work during this academic year. We are focused on supporting the tools and providing the functionality required for staff to support the university mission.
Technical staff will continue to be accessible and highly committed to success on campus or remotely.
Hurricane Hub Website
For current employee news, resources and tools
Technology Help Site
Technical support for applications, tools and other related technologies
It is important for you to test your equipment setup at your remote worksite, and also test access to the campus resources you will need.
- Laptop/Desktop Computer – university owned or personal computer
- Internet – you will need broadband internet service to work remotely. If your role is essential, check your internet speed by visiting Google.com, search internet speed test, then click Run Test. If you are in the ‘low’ zone, try to tether your computer to your smartphone and/or check out this FCC page on COVID19-specific vendor options for low/no cost (https://www.fcc.gov/keep-americans-connected).
- Microphone – you may have one built into your computer, or you may use an external device such as a headset or USB microphone.
- Speakers/Headphones – consider using headphones to reduce echo if you experience feedback during the call.
- Webcam – you may already have a webcam built into your laptop, but you can also use an external USB camera for video conferencing for either desktop/laptop computers.
- Work Securely – maintaining a secure working environment at home can be challenging, make sure that you are staying safe.
The computer you’ll be using for online instruction should have a camera, microphone, and speakers or headphones.
In Class Teaching with Remote Technology
In class instruction may be synchronous with some participants on campus, and others joining remotely. Other courses may be asynchronous, utilizing the same applications and tools.
You’ll need a reliable internet connection. Video conferencing requires more download bandwidth (to watch video) and upload bandwidth (to use your camera) than just regular surfing the web.
We recommend a download bandwidth of at least 1.5 Mbps (megabits per second) and an upload bandwidth of around 600 kbps. Anything below those numbers may result in video lagging.
- Search for internet speed test
- Click Run Test
- If you are in the ‘low’ zone, try to tether your computer to your smartphone and/or check with your provider for additional options
Is your computer running a current operating system? Updated with the latest security patches?
Protect your computer by keeping your operating system and applications up to date.
TU has enabled multi-factor authentication for most university resources. This means you will have to authenticate via a secondary means, typically a mobile app, or code. This measure provides additional security for access to university and personal data and accounts. MFA will be required when using VPN to access university resources, such as colleague.
VPN (Virtual Private Netowrk)
You will need to run the TU VPN (virtual private network) to access some university resources.
If you are working in a new environment, take a minute to consider ways to protect your computer physically from theft or accidental damage. Additionally, your computer should be locked when not in use.
If you work with sensitive information, remember to store all digital and physical documents securely. Use strong, unique passwords. Be sure to back up your files or store them in OneDrive or Teams.
Be hyper aware of email scams designed to obtain your account information, especially during the pandemic. If you are unsure of the validity of a message, contact IT Security before you respond.
Many tools and resources that you use to manage daily tasks are accessible remotely as long as you have a sufficient and stable internet connection.
Ensure that important documents are stored in the cloud so they can be accessed whether you are on or off campus. This will also enable you to collaborate on documents and projects with colleagues who are also remote.
TU utilizes OneDrive for cloud document storage.
Participation in classes and meetings can be accomplished remotely using several tools. The primary tools used are Microsoft Teams and Zoom. Both Microsoft Teams and Zoom allow you to set a custom background. Show your TU spirit while learning remotely with these background images.
As appropriate, make sure you can access the tools you will utilize this semester in alternative environments.
- Harvey (BlackBoard course management system)
- Microsoft Teams (collaboration and online meeting tool)
- Zoom (collaboration and online meeting tool)
TU has licensed a variety of software packages for employees, including: Microsoft Office 365, Mathematica, Matlab, SPSS, and more.
Remain in contact with your supervisor and colleagues as you work remotely. Stay current on the university’s operating status and communications via email communications and the Hurricane Hub.
Check your TU email daily for important announcements.
You can also view updates, news, events and more at the Hurricane Hub.
The Faculty Resource Center publishes information updates in the Harvey Announcement section.
Classroom Technology Support
If you need help with any of the classroom technology, please dial 631-HELP (4357).
Remote Teaching Resources
- VPN – Access university resources remotely
- Change/Reset utulsa Password
- Harvey (Blackboard)
- Remote Desktop – connect to your office computer remotely
- Office 365 – Access Outlook, OneDrive, and other MS Tools