Remote Learning @ TU
Most students will likely experience some amount of remote or hybrid instruction during this academic year. We are focused on ensuring that our students’ educations will be uninterrupted as they earn credits required for academic degrees.
Faculty and staff will continue to be accessible and highly committed to student success. We are focused on supporting students during this unprecedented time.
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Assistance with access and utilization of technology
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While campus life will certainly look different this semester, classes remain a core component of the TU college experience. We are quickly and effectively adapting courses to ensure you can continue your studies safely. With everyone’s participation, we’ll have a productive and healthy semester.
Changes to Fall 2020 Courses
- All fall courses are listed here and fully online classes are also separated by department.
- For courses that are not fully online, instructors are planning some component of in-person instruction. Details regarding these classes can be found at In-Person Additional Information.
- Classes that have in-person instruction will be offered in three different models:
1. Hy-S (Hyflex-Synchronous) Hyflex model: Synchronous live-streaming options will be available for students not in the classroom.
2. Hy-A (Hyflex-Asynchronous) Hyflex model: A recording of each class session will be made available to all students via Harvey after the in-person class period.
3. Hybrid model: Instruction will be offered in person and supplemented with additional online materials.
- The amount of expected in-person attendance will vary depending on the course.
- Some courses cannot be completed remotely, and in-person attendance will be required.
Please reach out to your academic adviser(s) if you need assistance making schedule changes or have additional questions.
Students will need a computer to participate in courses at TU. Most students will move between traditional materials and digital platforms during the semester. If you are considering buying a new computer, both Apple and Dell offer educational discounts on hardware to TU students.
- ☐ Buy/bring a computer (view recommended computer specs for students)
- ☐ Test your internet connection for speed and reliability
- ☐ Install software on your device
- ☐ Get organized
- ☐ Check your TU email
- ☐ Review available Learning Tools & Resources
- ☐ Review important Security Information
- ☐ Items to have
- ☐ Headset with mic — USB or Bluetooth noise isolating or active noise cancelling headphones with a microphone
- ☐ Webcam — If your computer doesn’t have a built-in webcam, a USB connected webcam with at least 720p resolution is recommended.
- An Intel Core i5 or better processor is recommended for optimal performance using video conferencing software
You’ll need a reliable internet connection. Video conferencing requires more download bandwidth (to watch video) and upload bandwidth (to use your camera) than just regular surfing the web.
We recommend a download bandwidth of at least 1.5 Mbps (megabits per second) and an upload bandwidth of around 600 kbps. Anything below those numbers may result in video lagging.
- Search for internet speed test
- Click Run Test
- If you are in the ‘low’ zone, try to tether your computer to your smartphone and/or check with your provider for additional options
Is your computer running a current operating system? Updated with the latest security patches?
Protect your computer by keeping your operating system and applications up to date.
This site provides the requirements and procedures for access to the campus network from on or off-campus.
All logins to applications and resources require multi-factor authentication. This is a second verification step that significantly reduces the likelihood of an unauthorized person using a compromised NetID account to access the campus network.
TU has enabled multi-factor authentication for most university resources. This means you will have to authenticate via a secondary means, typically a mobile app, or code sent via sms. This measure provides additional security for access to university and personal data and accounts. MFA will be required when using VPN to access university resources, such as colleague.
VPN (Virtual Private Network)
The TU VPN client provides a full service private connection to university resources. Once connected, the computer is essentially on the campus network. Some of the software and tools available remotely will require a VPN connection.
Connect to VPN only if it is required and disconnect from VPN as soon as access to the application is no longer needed.
Access to the Campus Network via VPN requires:
- An TU NetID
- Enrollment in Multi-factor Authentication (MFA)
- An installation of the TU VPN client for accessing on-campus resources and web-based applications
If you are working in a new environment, take a minute to consider ways to protect your computer physically from theft or accidental damage. Additionally, your computer should be locked when not in use.
If you work with sensitive information, remember to store all digital and physical documents securely. Use strong, unique passwords. Be sure to back up your files or store them in OneDrive or Teams.
A key part of a successful remote learning experience is digital collaboration. TU primarily utilizes the following communication platforms; Blackboard Collaborate, Microsoft Teams, and Zoom.
HARVEY – Blackboard
Blackboard is a learning management system (LMS), which is a web-based platform for course material, assignments, grades and more.
The Blackboard Collaborate web conferencing system is the recommended tool for synchronous teaching at TU. It was designed especially for teaching and learning and provides a rich set of interactive features.
Microsoft Teams is a collaboration tool for use by departments, classes, and campus organizations.
Zoom is an online communication and collaboration tool that provides video conferencing, web conferencing, and audio conferencing.
Both Microsoft Teams and Zoom allow you to set a custom background. Show your TU spirit while learning remotely with these background images.
Check for updates regularly
- Login to the TU Student Hub for the latest news and event information across campus.
- Check your TU email every day. Communication is key, and email is your best friend.
- Professors and resources across campus will be sending out a lot of information to keep everyone informed; stay on top of it so you don’t get overwhelmed.
- Check Blackboard for updated due dates and assignments every day.
- Many updates will be provided in the TU Student emails. Make sure you check these every day.
- Ask questions. If you are confused or do not understand something, do not hesitate to ask questions. If you are struggling with resources (internet connection, computer/technology issues), if you do not understand the technology or expectations for online learning, if you are confused about what you are supposed to be doing, please reach out and ask for help.
Student success coaches are available to meet with students by MS Teams/Zoom or phone. Any student who feels they could benefit from a coaching session can email email@example.com for assistance. This email is monitored hourly from 8 a.m. to 5 p.m. Monday through Friday, the student will be scheduled with a professional coach for a 30-minute session. If a student already has a coach, they can simply email them directly.
- Online Access Request – Fall 2020
- Academic Calendar
- Student Access and Support
- Undergraduate Academic Bulletin
- Graduate Academic Bulletin
- Schedule of Courses
- Office of the Registrar
- Disability Services
- Academic Transcripts
- Tutoring Services
- Writing Center
The Counseling and Psychological Services Center offers clinical services to all students as well as a broad range of professional, educational and consultative services.
- Alexander Health Center
- Counseling & Psychological Services
- Online Therapy via TeleHealth
- Student Health Insurance Enroll/Waiver
- e-Journals and e-books
- Research Guides by Subject
- Research Help
- Library Instruction
- Interlibrary Loan
As an TU student taking classes online, you’ll find that the IT Knowledgebase Articles are your first resource for computing-related problems or services. If you’re unable to find a solution to the technical issue you’re encountering, then the TU Help Desk will be glad to assist you personally. You may contact us using our email, phone, or walk-in services (when available).